Contact information

Contact Us

We’re here to help make your Selorie & Co. experience as smooth and beautiful as possible.

For questions about your order, shipping, returns, product details, or anything else, please contact us by email.

Customer Support

Email: selorieandco@gmail.com

Our customer-support hours are:

Monday through Friday

Excluding weekends and federal holidays

Please allow 1–2 business days for a response. During launches, sales, and holidays, response times may be slightly longer.

Order Assistance

For the fastest assistance with an existing order, please include:

Your full name

Your order number

The email address used at checkout

A brief description of your question or concern

Clear photos or videos when reporting a damaged or incorrect item

Order Changes and Cancellations

Please contact us as soon as possible if you need to change or cancel an order.

We will do our best to accommodate your request, but changes and cancellations cannot be guaranteed once an order has entered processing or has shipped.

Returns and Refunds

Return requests must be submitted within 14 days of delivery and are subject to our Return and Refund Policy.

Please email selorieandco@gmail.com before mailing any return. Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Should your order arrive damaged, defective, or incorrect, contact us within seven days of delivery.

Please include your order number and clear photographs or video showing the issue so our team can review your request.

Important Notice

For your protection, please do not send credit card numbers, passwords, banking information, or other sensitive payment details by email.

Selorie & Co. will never request your full payment information through email or social media.

Contact Information

Selorie & Co.

Email: selorieandco@gmail.com

We appreciate your patience and look forward to assisting you.